Evaluating Learning and Development Effectiveness

Assessment and evaluation allow learning and development professionals to determine whether learners have gained the intended knowledge, skills, and attitudes; to weigh the value of training benefits against costs; to assess how well training supports organizational goals; and to identify when additional training is needed. Through case studies, practice exercises, and the creation of an authentic assessment plan, students will learn to design, analyze, and apply a range of evaluation methods in their current or future professional settings, while critically addressing issues of bias and ensuring cultural responsiveness.